Manager, Learning & Development - Bilingual English/Spanish required in Boca Raton, FL at SBA

Date Posted: 9/14/2018

Job Snapshot

Job Description

Are you ready to join an inclusive work environment, contribute to our dynamic teams and "Seek and Achieve Excellence" in all you do? We are SBA Communications, (SBA) a leading independent owner and operator of wireless communications infrastructure across North, Central and South America. Our mission is to be our customers' first-choice provider of wireless infrastructure solutions.

As a member of our team, you will be inspired by our Guiding Principles; Integrity, Work Ethic, Ownership Mindset, Quality, Customer Service, Innovation and Collegiality. If you are challenged by the opportunity to stretch and grow yourself and your career, then SBA Communications can help you “Reach New Heights”.

Join our Commitment to "Building Better Wireless" and apply or text keyword Corpsba to 313131


Under general supervision, responsible for all phases of Learning and Development delivery including: needs analysis, program design, program delivery, program management, and program evaluation and continuous improvement.

Essential Duties and Responsibilities:

  • Partner with business leaders to identify training needs specific to that function.
  • Design, manage and evaluate new manager training, providing thought leadership and continually improving the program.
  • Use Articulate Storyline to develop custom courseware.
  • Support the Director Development Program, providing thought leadership and ensuring flawless execution.
  • Design, deliver, manage and evaluate learning programs for employees, partnering with vendors as needed.
  • Provide accurate reporting on L&D metrics monthly, quarterly, annually and as needed.
  • Design and deliver learning programs (e.g., Microsoft Office or team building) in-person and for remote staff.
  • Manage compliance training vendor / program selection and the annual global compliance training delivery and tracking.
  • Develop learning solutions for departmental processes and procedures.
  • Own the Learning Management System (LMS), ensuring accurate and efficient feeds with the Human Resources Information System (HRIS).
  • Select and manage vendors and vendor contracts.
  • Provide input on the Learning & Development budget development and responsible for adherence.
  • Manage the mentoring program, and other development programs as assigned.
  • May hire, onboard, train, and manage performance and results for one or more non-exempt staff members.
  •  Other projects and duties as assigned.

Supervisory Responsibilities:

  • May supervise one or more non-exempt staff member(s).


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • BA/BS required, preferably in a related field.
  • 5+ years of experience designing, delivering, managing and evaluating learning programs is required, preferably in a corporate environment.
  • Experience and demonstrated expertise in managing a Learning Management System (LMS) is required; expertise working with Cornerstone OnDemand is strongly preferred.
  • Experience working with feeds between Learning Management Systems (LMS’) and Human Resource Information Systems (HRIS’) is required; experience working with UltiPro is preferred.
  • Experience using a content authoring tool is strongly preferred (e.g., Articulate Storyline or Camtasia).
  • Experience delivering presentations and training for remote learners using Go To Meeting, Go To Training, or Zoom is required
  • Must demonstrate effective communication skills (verbal, written and listening) and presentation skills are required.
  • Must demonstrate excellent time management and customer management skills are required.
  • Must demonstrate expert knowledge and ability to work with the Microsoft Office Suite i.e. MS Word, Excel, Power Point, GoToMeeting (or other online meeting/video conferencing software), Internet navigation and e-mail.
  • Must have experience with mainstream content authoring tool (i.e. Articulate, Camtasia)
  • Ability to communicate effectively (verbal and written.)

 Language Skills:

  • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
  • Bilingual (Spanish / English) required; Trilingual (Spanish / Portuguese / English) preferred.

Mathematical Skills:   

  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area and volume.


Reasoning Ability:

  • Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Certificates, Licenses, Registrations:

  • ASTD certification strongly preferred.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to hear, understand and respond appropriately to verbal requests made in person and over the telephone.
  • Visual acuity correctable to 20/20.
  • Sitting 50% percent of the day.
  • Ability to respond verbally in an understandable, professional manner in person and over the telephone.
  • Ability to input data into the computer.
  • Ability to file in lateral cabinets.
  • Ability to lift up to 25 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate noise level.


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